Frequently Asked Questions

1.How does the order process work?

 A: Get in touch with Danielle, including the following in your message:

  • The size of the portrait you would like

  • Whether you want it in colour or graphite

  • The photo(s) you would like to be used

  • Number of subjects to be included.

 

I will discuss your enquiry with you, including any advice, deciding on photos, producing a composition mockup, and confirming the details and price.

 

You will confirm your order by paying the non-refundable deposit of £50. I will send an invoice with the details of your order.

 

There is an estimated 3 week completion from the date the deposit is been paid.

 

I will provide frequent process photos of the artwork to ensure you are happy with the progress.

 

Once you have confirmed you are happy with the final piece, I will send an invoice via PayPal for you to pay the remaining balance (you do not need to have a PayPal account for this).

 

The drawing is securely packaged and will be posted via courier or hand-delivered via local collection.

2. Can I have a drawing including both a person and an animal?

A: Yes.

 

3. What kind of photos should I send?

A: Clear, High-Quality photos, that don’t crop out parts of the face.

 

4. Can the subjects be from separate photos?

A: Yes, just make sure all photos are clear and high quality.

 

5. Will I be able to see the progress of the drawing whilst it's being made?

A: Of course! I want to make sure you are happy with the artwork throughout the process so that any alterations can be made as soon as possible.

 

6. I only have a physical photograph of the person I want including, how do I send you the photo?

A: If you have access to a scanner please send a scanned copy of the photograph. Alternatively, you can take a good photo of the photograph. Make sure it is taken in good lighting and is as clear as possible, with no glare or warps. If these are not possible for you, unfortunately, I can not use the image.

 

7. How will my drawing be posted to me?

A: Your drawing will be securely packaged and posted via a tracked courier service or local collection if you live around Manchester.

 

8. Can I cancel my order after I have paid my deposit?

A: You can cancel your order, however, your deposit is non-refundable.

 

I am happy to help if you have any further questions or would like advice on your potential order.